The Contracts Coordinator maintains the contract administration system to ensure its third-party contractors comply with the terms, conditions, and specifications of their contracts or purchase orders and applicable Federal, State and local requirements new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Responsible for ensuring the organization follows FTA Circular 42201F – Third Party Contracting Regulations.
BJCTA is an equal employment opportunity employer. Human Resources manages the company’s culture, including recruitment of new hires, maintaining employee benefits and payroll, mediate conflict and engage in training and development.
Resources Generalist III
The Procurement Manager performs highly responsible management, administrative and supervisory work supporting the purchasing operation of the Authority. Responsible for organizing, coordinating, and directing programs and activities of the purchasing function, including the supervision and staff development of professional and clerical support staff. Duties include the review and updating of the procurement system, developing departmental goals, policies, and procedures. Work requires a high degree of initiative and judgment and is performed under the general supervision of the Chief Administrative Officer.
The Senior Communications Specialist is responsible for developing and implementing a marketing strategy in support of BJCTA’s strategic goals. As a member of BJCTA’s Department of Communication, this involves creating promotional materials, managing social media, overseeing internal and external communications, liaising with media and external constituents, and analyzing and evaluating marketing practices. The Senior Communications Specialist is committed to collaborative and inter-departmental leadership, workforce development, goal setting and performance metrics, community engagement, and streamlined workflow processes; and works in a fast-paced environment and promotes a highly innovative workplace.
The Senior Staff Accountant reviews and processes for payment purchase orders, invoices, statements, vouchers, and/or other check requests, as appropriate. Draws, verifies, and posts payment checks, and prepares ledger entries. Handles the resolution of account discrepancies and procedural inquires. Performs general ledger account reconciliations.
The Planning Manager will lead a team of planners to develop and implement comprehensive transportation plans, schedules, and strategies. This role involves overseeing the efficient operation of transportation services, optimizing routes, ensuring timely schedules, and collaborating with stakeholders to enhance mobility and accessibility within the community.
Maintains and enhances the organization’s human resources department by; planning, implementing, and evaluating employee relations and human resources functions to include polices, programs, and practices. Ensures BJCTA’s compliance with all Federal, state and local laws and regulations pertaining to employment, as well as the Drug and Alcohol programs. Ensures the confidentially of all administrative programs.
The Bus Operator/Paratransit provides passengers with safe and efficient operational service. Under close supervision, operates commercial pubic transit buses/coaches in the MAX service area. Work is monitored and reviewed through observation and through passenger response. Positions in this job classification are considered safety sensitive and are subject to drug testing, including random drug screens, in accordance with Federal Transit Administration (FTA) Drug and Alcohol regulations.
The Micro Transit Coordinator assists the Transportation Department in the administrative duties for the daily operation for Micro Transit operations. This includes but is not limited to the reconciliation of payroll timesheets, coordination of final bid submittals by operators, assistance in the administration of vacation and holiday bids, updating and ensuring compliance of driver licensing and motor vehicle records, and acting as the lead facilitator of the department’s complaint investigation and response process and work with union representatives to resolve grievances and disciplinary action in accordance with the Collective Bargaining Agreement (CBA).
The Supervisor for Micro Transit Operators plays a critical role in ensuring the safe and efficient operation of on-demand transit vehicles, while also overseeing the performance of Micro Transit Operators to guarantee exceptional passenger experiences. Positions in this job classification are considered safety sensitive and are subject to drug testing, including random drug screens, in accordance with the Federal Transit Administration (FTA) Drug and Alcohol regulations.
The Micro Transit Operator is responsible for the safe and efficient operation of on-demand transit vehicles. This role serves as a pivotal touchpoint, ensuring a positive experience for every passenger. Work is monitored and reviewed through observation and through passenger response. Positions in this job classification are considered safety sensitive and are subject to drug testing, including random drug screens, in accordance with the Federal Transit Administration (FTA) Drug and Alcohol regulations.
The Customer Experience Ambassador will support the Birmingham-Jefferson County Transit Authority through various duties including but not limited to greeting and assisting patrons, receiving complaints, monitoring safety conditions, identifying and assisting vulnerable and/or disabled individuals, encouraging courteous behavior, quality monitoring, training, and reporting incidents.The Customer Experience Ambassador personnel will build relationships with Max Transit customers and employees and offer in-person support to riders that is geared to improving the everyday interactions that transit customers’ experience. May require work overtime, weekends, evenings, and/or holidays.
The Building Custodian performs a variety of manual tasks in the care and cleaning of buildings. The Building Custodian will be responsible for work that involves specific and routine operations. The Building Custodian focuses on building upkeep and requires detail and diligence in custodial maintenance.
Fixed Route Operator is responsible for providing safe, courteous, and on time transportation to the general public. Under close supervision, operates commercial public transit buses in the Birmingham Jefferson County service area. Must have a valid Alabama Commercial Driver’s License (CDL) Class A or B and with a passenger and airbrake endorsement. Must have new Alabama learner’s permit if have only taken the written CDL test.
The Customer Care Associate provides prompt and courteous customer service assistance through extensive personal contact with the public. Provides route and schedule information, answers inquiries and obtains information for general public, customers, visitors, and other interested parties. Receives complaints and recommendations via telephone, email, fax and in person. Takes calls and makes reservations for paratransit customers. Sells fare media and maintains accurate reconciliation records for all revenue instruments and cash receipts. Provides other materials and written information to customers. Performs various clerical and office tasks and related work as assigned. May have to work overtime, weekends, evenings, and/or holidays.
Maintain, repair and/or rebuild all gas, diesel, Electric, Compressed Natural Gas (CNG) vehicle owned and operated by BJCTA. Equipment ranges from light to heavy duty vehicle.
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- 1 to 4 years of service – 80 vacation hours.
- 5 years – 120 vacation hours
- 10 years – 140 vacation hours
- New Years’ Day
- Thanksgiving Day
- Veterans’ Day
- Labor Day
- Employee’s Birthday
- Christmas Day
- Employee’s Seniority Date
- 4th of July
- Martin Luther King’s Birthday
- Memorial Day